2019-04-29 Meeting notes - CMS admins

Date

Apr 29, 2019

Participants

  • @Jackie Sipes @Cynthia Schwarz (Unlicensed) @Steven Bell @Sarah Jones @Kristina De Voe (Unlicensed) @Nancy Turner @George Lezenby @Jill Luedke (Unlicensed)

Agenda

Discussion topics

Item

Notes

Item

Notes

General discussion/review

  • Length and frequency is not addressed in the LibGuides documentation; put in something about this

  • Facilitating better communication between the groups to avoid people not knowing where they should put their content

  • FAQs – do we have an approval process for these?

  • Marketing content? instructional (step by step content?)

  • Steven asks about subportals within the website; how do we handle multi-page content? This could be handled via page anchors or nested categories

Communication and workflow

  • Jira queue – is there a way to create a Jira form? What’s the best workflow for this?
    Tul-web-support – could also have a google form that goes to tul-web-support; this could allow us to shape what we are asking for

  • Content approval form that covers all content; contributors would send requests in through a google form that is linked to TUL websupport

  • Suggestion: have a link on the website in the footer for requesting content? would it be in confluence? Have a link to confluence/form in the footer for library staff to access easily.

  • Action: Create google form, CMS administrators will review the form before it goes live, then we can continue working out the workflow

  • Action: put in staff forms link on current website so that it’s easily accessible

“How do I” content in LibGuides?

  • Instructional content? Find my textbook example – this is an example where the author should work with admin group (or beckie or jackie? someone?) to reduce the amount of content and make it appropriate for an FAQ.

  • How would this work – moving content from the How Do I? Who would edit it? Who is responsible? What is the workflow for revising content to meet our content standards? Formal content plan

  • Decision: no, we do not need How Do I’s as a category; however we should consider where more content-rich instructional stuff goes

Action items