2017-09-06 Advisory Group

Date

Attendees

Goals

  • Discuss high-level goals, objectives and project plan for the Blacklight and Website Design projects.

Discussion items

TimeItemWhoNotes
24 MinutesWeb Environment UnificationDavid Lacy
  • Tightly connected with Discovery through the connection between search, browse and recommendation
  • How do our patrons explore our assets and resources available?
  • Goal: Standardize the user experience across all of our systems
    • Patron's will know where they are, where they came from and how they can get back to the home page or other resources
    • We can centralize our ADA accessibility and our search engine optimization work
    • Consistent way for logging and analytics of web usage
  • How are we going to unify our document-level content? We have to think about what it is that we are publishing at a data model level.
    • We can come up with a model that identifies the relationships between the content we are publishing.
  • Goal: Standardize and define what it is that we are publishing
    • Flexible Data model
  • Assets that we publish can fit into eight different buckets or top-level classes:
    • Buildings, Spaces, Collections, Resources, Events, People, Groups, Services
    • There are relationships between all of these things
      • All of our content has relationships based on subject areas - everything can be attributed with some kind of subject heading
      • There are also unique, direct and indirect relationships that we can create between content
    • In the process, we will build a centralized data repository that is created to scale
  • We are taking a phased approach
    • Right now, we are working on search, taking all of our content and putting into an index so that it can be searched
    • Next phase: content goes through an enrichment phase where we add additional information and relationships to content
  • There is no one content management system that could solve our issue of experience unification, so we need to build our own
    • We will look at content created in one of the CMS's as data. We will leave behind any navigational or visual elements and just take the content.
 31 Minutes Project Specifics
  •  Project Overview
    • Includes both Blacklight and Web Redesign
    • Project Milestones - a lot of this is Blacklight
    • Teams - 3 teams
      • Advisory Group - meet monthly and provide a higher-level advisory to the projects - what do we provide - what we do want our users to be able to do when they visit our website?
      • Strategic Partners - co-chaired by Cynthia and Emily - meet weekly or bi-weekly - front-end people who interact directly with users and systems
      • Blacklight Core Development Team - primarily internal developers and metadata specialist (hopefully Leanne)
  • Everything is Miscellaneous - author does a good job of explaining difference between traditional document web vs new environment that is metadata driven
    • We will discuss a chapter at the beginning of each meeting
    • See Cynthia if you need a copy
  • Immediate next step
    • What content do we want to keep?
    • Tools that will help us to analyze content
      • CrazyEgg
      • Log analytics - Dave did some assessment of website usage data and 90% of usage of the website was in Summon
        • Emphasizes the need to include everything that we do in search results
      • Dave's tool for looking at the web content - http://45.33.93.64/cms_vis/combined_circlepack_color.html
    • Want to do some testing that is focused on internal library staff, especially public services

Action items

  • Obtain a copy of Everything is Miscellaneous - see Cynthia Schwarz (Unlicensed) if you need a copy
  • Review website content to decide what is important to our users and librarians
    • Review CrazyEgg Results
    • Survey/Focus Groups with Library Staff/Student workers (question)