Organizational Research & Strategy Alignment

Strategic Actions Supported by Organizational Research & Strategy Alignment,  FY 18-19

Assess the effectiveness of strategic steering team model and use results to increase team cross-functional, team based innovation work at libraries.

Establish structure for Data Task Force and develop scope/groups.

Develop plan for assessment of space use in Charles Library, making sure that data gathering systems are in place to demonstrate use and value of new types of spaces.

Work with team leads/department heads to attach assessment plan to goals for FY18-19.

Embed user experience research methods into development of services at libraries, to include web site, discovery systems and physical spaces.