ILS/Discovery Communications Plan - DRAFT

AudienceDesired Outcome/ImpactMethodsFrequencyResponsible PartyMessage Emphasis
NAME

Options

  • Information/Follow-up
  • Consultation/Advisory/Feedback
  • Decision Making/Prioritize/Collaboration/Consensus
  • Action or Work Required

Options

  • Email/RSS/Blog/Wikis
  • Reports/Newsletters/Website
  • Virtual Meetings/Conference Calls
  • Face-2-Face meetings

Options

  • As Needed
  • Bi-weekly
  • Monthly
  • Quarterly
  • One-time








Library Stakeholders




Dean

Information/Follow-upReports, Face-2-face MeetingsMonthly
Executive CommitteeInformation/Follow-upFace-2-face meetingsMonthly
ADC
  • Information/Follow-up
  • Consultation/Advisory/Feedback
Face-2-face meetingsMonthly
Branch Locations
  • Information/Follow-up
  • Consultation/Advisory/Feedback
  • Decision Making/Prioritize/Collaboration/Consensus
  • Action or work required
  • Email with link to blog
  • Virtual Meetings/Conference Calls
  • Bi-weekly
  • As needed

ILS Migration/Implementation Team
  • Decision Making/Prioritize/Collaboration/Consensus
  • Action or Work Required
  • Face-2-face meetings
  • Virtual Meetings/Conference Calls


WeeklyCynthia Schwarz (Unlicensed)
Discovery Advisory Group
  • Decision Making/Prioritize/Collaboration/Consensus
  • Action or Work Required
  • Face-2-face meetings
  • Virtual Meetings/Conference Calls
  • Slack
As needed?Emily Toner
Public Services Staff
  • Information/Follow-up
  • Consultation/Advisory/Feedback
  • Decision Making/Prioritize/Collaboration/Consensus
  • Communicate that links will change
    • LibGuides and teaching slides will need to be changed
  • Email w/ link to blog
  • Reports
  • Face-2-face meetings
  • Bi-weekly

Public Services StaffCreate an FAQ about the migration that public services can use to field questions from constituents

Emily Toner

Cynthia Schwarz (Unlicensed)


Public Services StaffCreate a mail chimp template



All Staff
  • Information/Follow-up
  • Consultation/Advisory/Feedback
  • Email with link to blog
  • Reports/Newsletters/Website
  • Bi-weekly

Community Patrons/ PA Residents (non-Temple users)
  • Communicate the password change for logging into discovery for managing account


Kathy Lehman
Functional Experts
  • Decision Making/Prioritize/Collaboration/Consensus
  • Action or Work Required
  • Virtual Meetings/Conference Calls
  • Face-2-Face meetings
  • As needed

Non-library Stakeholders




Faculty Senate
  • Information/Follow-up
  • Report/Newsletter
  • One-time
Joe Lucia
Faculty Senate Library Committee
  • Consultation/Advisory/Feedback
  • Email
  • One-time

AAL Faculty Senate Rep

Cynthia Schwarz (Unlicensed)


Faculty Herald
  • Information/Follow-up
  • Report/Newsletter
  • One-time

Cynthia Schwarz (Unlicensed)

Joe Lucia


Library Student Advisory Committee
  • Information/Follow-up
  • Consultation/Advisory/Feedback
  • Email
  • Face-2-face meetings
  • One-time

HSL Advisory Library Committees
  • information/Follow-up
  • Face-2-face meetings
  • One-time
Cynthia Schwarz (Unlicensed)
Council of Deans (question)
  • Information/Follow-up
  • Reports/Newsletters
  • Face-2-face meeting
  • One-time

Joe Lucia

David Lacy


Technical Contacts (Computer Services)
  • Information/Follow-up
  • Email
  • Face-2-face meeting
  • One-time

Center for the Advancement of Teaching
  • Information/Follow-up
  • Face-2-face meeting
  • One-time

Writing Center
  • Information/Follow-up
  • Email
  • Face-2-face meeting
  • Reports
  • One-time

CS Help Desk
  • Information/Follow-up
  • Email
  • Report
  • Face-2-face meeting
  • One-time

Blackboard user group
  • Information/follow-up
  • email
  • One-time

Cynthia Schwarz [Administrator]

Computer Services

  • Bookmarked Links are changing!
Temple News
  • Information/follow-up
  • Reports/Newsletters
  • One-time

Cynthia Schwarz (Unlicensed)

David Lacy


Temple Times
  • Information/follow-up
  • Reports/Newsletters
  • One-time

Cynthia Schwarz (Unlicensed)

David Lacy