2017-09-06 Advisory Group

Date

06 Sep 2017

Attendees

Goals

Discuss high-level goals, objectives and project plan for the Blacklight and Website Design projects.

Discussion items

Time	Item	Who	Notes
24 Minutes	Web Environment Unification	David Lacy	Tightly connected with Discovery through the connection between search, browse and recommendation How do our patrons explore our assets and resources available? Goal: Standardize the user experience across all of our systems Patron's will know where they are, where they came from and how they can get back to the home page or other resources We can centralize our ADA accessibility and our search engine optimization work Consistent way for logging and analytics of web usage How are we going to unify our document-level content? We have to think about what it is that we are publishing at a data model level. We can come up with a model that identifies the relationships between the content we are publishing. Goal: Standardize and define what it is that we are publishing Flexible Data model Assets that we publish can fit into eight different buckets or top-level classes: Buildings, Spaces, Collections, Resources, Events, People, Groups, Services There are relationships between all of these things All of our content has relationships based on subject areas - everything can be attributed with some kind of subject heading There are also unique, direct and indirect relationships that we can create between content In the process, we will build a centralized data repository that is created to scale We are taking a phased approach Right now, we are working on search, taking all of our content and putting into an index so that it can be searched Next phase: content goes through an enrichment phase where we add additional information and relationships to content There is no one content management system that could solve our issue of experience unification, so we need to build our own We will look at content created in one of the CMS's as data. We will leave behind any navigational or visual elements and just take the content.
31 Minutes	Project Specifics	Cynthia Schwarz (Unlicensed)	Project Overview Includes both Blacklight and Web Redesign Project Milestones - a lot of this is Blacklight Teams - 3 teams Advisory Group - meet monthly and provide a higher-level advisory to the projects - what do we provide - what we do want our users to be able to do when they visit our website? Strategic Partners - co-chaired by Cynthia and Emily - meet weekly or bi-weekly - front-end people who interact directly with users and systems Blacklight Core Development Team - primarily internal developers and metadata specialist (hopefully Leanne) Everything is Miscellaneous - author does a good job of explaining difference between traditional document web vs new environment that is metadata driven We will discuss a chapter at the beginning of each meeting See Cynthia if you need a copy Immediate next step What content do we want to keep? Tools that will help us to analyze content CrazyEgg Log analytics - Dave did some assessment of website usage data and 90% of usage of the website was in Summon Emphasizes the need to include everything that we do in search results Dave's tool for looking at the web content - http://45.33.93.64/cms_vis/combined_circlepack_color.html Want to do some testing that is focused on internal library staff, especially public services

Action items

Obtain a copy of Everything is Miscellaneous - see Cynthia Schwarz (Unlicensed) if you need a copy
Review website content to decide what is important to our users and librarians
- Review CrazyEgg Results
- Survey/Focus Groups with Library Staff/Student workers