ILS/Discovery Communications Plan - DRAFT

Audience	Desired Outcome/Impact	Methods	Frequency	Responsible Party	Message Emphasis
NAME	Options Information/Follow-up Consultation/Advisory/Feedback Decision Making/Prioritize/Collaboration/Consensus Action or Work Required	Options Email/RSS/Blog/Wikis Reports/Newsletters/Website Virtual Meetings/Conference Calls Face-2-Face meetings	Options As Needed Bi-weekly Monthly Quarterly One-time

Library Stakeholders
Dean	Information/Follow-up	Reports, Face-2-face Meetings	Monthly	David Lacy
Executive Committee	Information/Follow-up	Face-2-face meetings	Monthly	David Lacy
ADC	Information/Follow-up Consultation/Advisory/Feedback	Face-2-face meetings	Monthly	David Lacy
Branch Locations	Information/Follow-up Consultation/Advisory/Feedback Decision Making/Prioritize/Collaboration/Consensus Action or work required	Email Virtual Meetings/Conference Calls	Bi-weekly As needed	Cynthia Schwarz (Unlicensed)
Discovery Working Group
ILS Migration/Implementation Team
Discovery Advisory Group
Public Services Staff	Information/Follow-up Consultation/Advisory/Feedback Decision Making/Prioritize/Collaboration/Consensus Communicate that links will change LibGuides and teaching slides will need to be changed	Email Reports Face-2-face meetings	Bi-weekly	Cynthia Schwarz (Unlicensed) (ILS) Emily Toner (Discovery)
All Staff	Information/Follow-up Consultation/Advisory/Feedback	Email Reports/Newsletters/Website	Bi-weekly	Cynthia Schwarz (Unlicensed) (ILS) Emily Toner (Discovery)
Community Patrons/ PA Residents (non-Temple users)	Communicate the password change for logging into discovery for managing account			Kathy Lehman
Functional Experts	Decision Making/Prioritize/Collaboration/Consensus Action or Work Required	Virtual Meetings/Conference Calls Face-2-Face meetings	As needed	Cynthia Schwarz (Unlicensed) (ILS) Emily Toner (Discovery)
Non-library Stakeholders
Faculty Senate	Information/Follow-up	Report/Newsletter	Quarterly	Joe Lucia
Faculty Senate Library Committee	Consultation/Advisory/Feedback	Email	Quarterly	AAL Faculty Senate Rep Cynthia Schwarz (Unlicensed)
Library Student Advisory Committee	Information/Follow-up Consultation/Advisory/Feedback	Email Face-2-face meetings	Quarterly	Steven Bell Cynthia Schwarz (Unlicensed)
Council of Deans	Information/Follow-up	Reports/Newletters Face-2-face meeting	One-time	Joe Lucia David Lacy
Technical Contacts (Computer Services)	Information/Follow-up	Email Face-2-face meeting	One-time	Cynthia Schwarz (Unlicensed)
Center for the Advancement of Teaching	Information/Follow-up	Face-2-face meeting	One-time	Emily Toner
Writing Center	Information/Follow-up	Email Face-2-face meeting Reports	One-time	Emily Toner
CS Help Desk	Information/Follow-up	Email Report Face-2-face meeting	One-time	Cynthia Schwarz (Unlicensed)
Blackboard user group	Information/follow-up	email	One-time	Cynthia Schwarz [Administrator] Computer Services	Bookmarked Links are changing!