Website Content Strategy Team Roles and Responsibilities

Members of the Web Content Strategy Team will serve to advise on both new content and new features being considered for the library website. To ensure quality control, Strategy Team members will edit content as needed for clarity, grammar, spelling, usage and style, as well as to conform to the university's naming conventions and branding. They will also consult on design and development, ensuring best practices are followed and standards are met for usability, navigation and accessibility.

Website Content Strategy Team

Cynthia Schwarz

Katie Westbrook

Rachel Cox

Jackie Sipes

Nancy Turner

David Lacy

Beckie Dashiell

Gabe Galson

Tom Ipri

Functional Area Editors and Reviewers

Each functional area within the library may designate content editors and/or reviewers.

Editors and Reviewers will work collaboratively to:

Oversee content creation and publishing for your assigned section of the site
Serve as a resource for standards, best practices and guidance on brand, visual identity, information architecture, content and accessibility
Coordinate with the Web Content Strategy Team to stay up to date on the web technology, new web features and new functionality
Ensure that all published content is accurate, up-to-date and compliant with policies, guidelines and standards
Participate in the library web governance structure including a regular content review
Participate in professional development opportunities through regular training sessions

Functional Area Editors and Reviewers - Proposed

Access Services (Kathy Lehman - edits, Justin Hill - reviews)

Ambler Campus Library (Sandi Thompson)

Communications (Beckie Dashiell, Geneva Heffernan, Kaitlyn Semborski - edits, Sara Wilson - reviews)

Digital Scholars Studio (Katie Westbrook - edits, Alex Wermer-Colan - Reviews)

Health Science Libraries (Jenny Pierce)

Learning and Research Services (Tom Ipri)

Library Administration (Marianne Moll - edits, Richie Holland - Reviews)

Library Technology Services (Cynthia Schwarz)

Metadata and Digitization Services (Stefanie Ramsay)

Special Collections Research Center (Several staff - edit, Margery Sly - Reviews)

Strategic Steering Teams

Research Data Services (Gretchen Sneff)
Scholarly Communication (Annie Johnson)
Collections Strategy (Brian Schoolar)
Outreach & Communications (Sara Wilson)

Textbook Affordability Project (Urooj Nizami)

Governance Policies and Guidelines

Account Management

After completing the required training, editors and reviewers will be issued an account by a member of the Library Technology Development. These credentials are tied to your Accessnet Username and can only be used by the assignee. LTD is able to monitor who has made changes to what content.

Content Management System

All library content is managed using the approved content management system. Additional sites, upon approval, may be linked to when appropriate. All content editors are expected to ensure all hyperlinks are live, tested, and appropriately implemented.

Written Content

To ensure consistency across all library websites, written content must meet standards for word usage, voice and tone, and styling and presentation. These standards are outlined in the Web Style Guide. Content that does not comply with these standards will be subject to modification or removal at the discretion of Library Technology Development.

Training

Site Editors and Content Contributors must complete training (TBD) before receiving login credentials.

Technical Support

To submit a request for technical support, please email tul-web-support@temple.edu. Please allow one to two business days for a response and at least five business days for a turnaround. If a request is urgent, please note that during your submission, and a Web Team members will make every effort

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