Learning & Research Services: Key Activities and Accomplishments

FY 19-20

• Creation and maintenance of online learning materials, including videos and interactive tutorials
• English 802/812/902 Analytical Reading & Writing self-paced module completed and pilot project launched
• Launched Zoom video/screensharing integration for chat reference and research consultations
• Development of workplace norms for LRS open office space
• Established drop-in workshop series at Charles Library
• Established Library link as a permanent addition to the default Canvas shell, promoted its use in courses
• Established partnership with the Free Library of Philadelphia North Philly branches cluster
• Fall 2019 Library card sign up event
• Spring 2020 TUL presentation at North Philly cluster meeting
• Co-recipient of an ARL grant with FLP cluster leader
• Published report on the data management practices of Temple researchers in the health sciences
• Successfully transformed research support and instruction services for Charles Library
  • Schedulable consultation spaces
  • Instruction rooms
  • Walk-up consultation space, and service desk referral guidelines
• 2 single-service desk design/UX team members, 4 OSAD team members
• Assisted with design and implementation of new:
• Successfully transformed research support and instruction services for the sudden move to online-only
• Launch and maintenance of new “Get help finding a digital copy service”
• Moved drop-in workshops online
• Created Charles Library scavenger hunt game

FY18-19

Arts, Humanities and Media 

• Despite being a year of transition with a new unit head, AHM continued its successful track record of providing excellent service to Temple University’s students, faculty, and staff. In addition to a heavy workload of instruction (373 sessions) and consultations (550), AHM staff contributed to the success of TUL in a variety of ways.
• AHM members expanded their reach as subject specialists, including embedding in Canvas courses, working with faculty to design a research methods course from the ground up, participated in departmental recruitment, serving on departmental curriculum committees, conducting research on departmental history, and being invited as guest speakers for departmental events.
• All AHM members committed to achieve at least one scholarly communications competency, and their successful work in this area involved such efforts as leading workshops on scholarly communications topics, volunteering to staff tables for scholarly communications events, and taking webinars to expand knowledge.
• AHM staff also contributed to various Strategic Steering Teams including Learning and Student Success, Outreach & Communications, Research Data Services, and Scholarly Communication, as well as the Public Programming Advisory Committee.
• During the second half of the year, one staff member was on maternity leave. The unit successfully hired a part time reference and instruction library to help cover some basic reference and instruction duties and other staff contributed to cover more advanced classes, outreach, and collection development.

Business, Education and Social Sciences

Science,