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By reaching out to the DSpace user community, I helped Chin U. Kim and I resolved resolve the SWORDv2 endpoint issue I discussed in my last blog post. In the same manner we also solved an issue that was causing DSpace item URIs (uniform resource identifiers) to be formed incorrectly. Working with open source software like DSpace and SWORD can be challenging because there is no support line to call when things go wrong, you just have to fix it yourself. That said when a product is popular enough there’s usually an active community of users happy to provide help and guidance, a community you yourself join when you implement an open source system.
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