Page Comparison

Contact page

• the group generally liked the “Contact” page that Rachel mocked up.

• Next step is to review with Kristina DeVoe and Sarah Araujo, both of whom spend a lot of time curating the FAQs in LibAnswers

• General question: do we need to have FAQs if this content is also included in the content on our web pages and the web page content is searchable?

  • In the web content style guide, there is a very clear explanation of what belongs in LibAnswers as an FAQ and what belongs in website content - perhaps we need to review this

• After further discussion, we are going to remove the second search specifically for FAQs since FAQs can be searched through Library Search. There is also a link to “See all FAQs” that goes to LibAnswers which has its own search box

Location of search box on secondary/entity pages

• we discussed the location of the search box and size of the header on all non-homepage pages.

  • Harvard has a magnifying glass icon on its secondary pages that opens the search bar when clicked.

  • Other libraries have the search box smaller and to the top right of the header

• Jackie is going to work with the UX group to find examples of all three and test which is easiest for patrons to navigate

Second search box vs. changing homepage search

• we had a lengthy discussion on the presence of multiple search boxes on a page vs. being able to modify the search box based on which page you were on.

• Pros for modified search box based on page:

  • customization at the page level for what is being searched - i.e. limit to specific library location or collection

• Pros for unified main search and second search on select pages:

  • streamlined user experience in the expectation of functionality for primary search box - it always goes to the same place no matter what page you’re on

  • easier to implement from a technical infrastructure standpoint

• Conclusion: we’re going with the second search box - but it will only appear on the mini homepages.